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Use cases

The situations where I make the biggest difference, and what changes after.

Cost & cloud

A regulated workload moves to Azure

Terraform from day one, Azure Policy and Blueprints across teams, Key Vault, Defender, Azure Monitor and audit-ready release processes.

Cloud costs about 25% lower in automotive

Official guide: Azure Well-Architected Framework

AI

Your team answers the same guest questions all day

A WhatsApp AI agent answers from a knowledge base that grows with every staff reply. New knowledge goes live only after manager approval, and unanswered messages escalate.

Fast replies, your team stays in control

See exampleOfficial guide: OWASP Top 10 for LLM applications

You want to ship with AI coding agents, safely

An AI-assisted delivery lifecycle: written guardrails, every change through staging and a real-browser check, an impact analysis before production. Auth, payments and data deletion always need a human.

3,025 merged pull requests in ten months

See exampleOfficial guide: DORA: software delivery research

Your phone rings while the team is busy

A voice AI agent takes the call, books appointments, answers the usual questions from your knowledge base and hands over to a person when needed.

No missed calls, no missed bookings

Your data is too sensitive for cloud AI

Local open models on your own hardware, personal data anonymized, retrieval on your own documents. At most an aggregate ever leaves the building.

The benefits of AI without the data risk

Official guide: Azure Well-Architected: AI workloads

Ship & run

Two systems that should agree, don't

Serverless middleware on Azure Functions with queues and retries that keeps ERP and CRM in sync in both directions while both stay in daily use.

Both systems stay usable during the move

Tests pass, users still hit bugs

AI browser testing in a real Chrome: describe the flow in plain language, get pass or fail with errors and a fix prompt.

Bugs caught before users see them

See example

SEO and GEO, explained

Search now has two front doors: the classic results and the answers AI assistants give. You want to be found behind both.

Search engine optimization: ranking in Google and Bing results.

  1. 1Pages search engines can crawl and index
  2. 2Fast pages that pass Core Web Vitals
  3. 3Content that answers what people search
  4. 4Structured data, internal links and backlinks
  5. 5Measured in Google Search Console and Semrush

AI use cases by department

Where AI saves time in a typical company, from a ten-person startup to a large enterprise. Each one starts small and grows, with local models where the data is sensitive.

Sales

  • Lead scoring and enrichment
  • Reply drafts and follow-ups
  • Call notes straight into the CRM

Customer service

  • WhatsApp, chat and phone agents
  • Ticket triage and routing
  • Answer drafts with human approval

Operations

  • Invoices, delivery notes and forms read into your systems
  • Planning and scheduling assistants
  • Reports written from live data

Finance

  • Invoice matching and anomaly alerts
  • Cloud and vendor cost reports with forecasts
  • Expense categorisation

HR & recruiting

  • Onboarding assistant for new hires
  • Answers on internal policies
  • CV pre-screening on clear criteria, people decide

Marketing

  • Content calendar and drafts in your brand voice
  • SEO and AI-search content audits
  • Campaign reporting

IT & engineering

  • AI coding agents with guardrails
  • AI browser testing before every release
  • Legacy code analysis and incident summaries

Management

  • Weekly KPI digest
  • Assistants that answer from your own data
  • Decision memos built from the numbers

Which of these would save your team the most time? A 30-minute call is enough to find your first three.

Book a 30-minute call

    Get in touch

    Tell me what you're building. I'll reply within 1–2 business days.

    Dominik Heinrich
    Company
    MADO Consulting

    Available worldwide, remote. On-site on request, depending on the country.

    I reply within 1–2 business days. Free slots: see the calendar

    Opens Calendly's booking calendar here. Loading it sends data to Calendly (see Impressum).